Ukuhlaziywa kwezizathu ezi-5 kuyindlela yokuxilonga esetshenziswa ukuhlonza nokuchaza izintambo zezimbangela, ngenhloso yokuchaza ngokunembile imbangela yenkinga. Kuyaziwa nangokuthi ukuhlaziywa kwezizathu ezi-5 noma ukuhlaziywa kwezizathu ezi-5. Ngokubuza njalo ukuthi kungani kwenzeke isenzakalo esandulele, imibuzo iyaphela lapho impendulo ithi “akukho sizathu esihle” noma lapho kutholakala indlela entsha yokwehluleka. Ukubhekana nembangela ebalulekile kubalulekile ukuvimbela ukuphinda kwenkinga. Noma yisiphi isitatimende kudokhumenti equkethe igama elithi “kungani” sihlose ukuchaza imbangela yangempela (ngokuvamile edinga okungenani “izizathu” ezinhlanu, yize kungaba yinye noma ngisho nangaphezu kweshumi ukuhlonza imbangela eyinhloko).
(1) Ukuqonda isimo samanje:
① Ukuthola inkinga: Esigabeni sokuqala sendlela, uqala ukuqonda inkinga engaba nkulu, engacacile, noma eyinkimbinkimbi. Unolwazi oluthile kodwa awunawo amaqiniso anemininingwane. Umbuzo: Yini engiyaziyo?
② Ukucacisa inkinga: Isinyathelo esilandelayo kule ndlela ukucacisa inkinga. Ukuze uthole ukuqonda okucacile, buza: Yini ngempela eyenzekile? Yini okwakufanele yenzeke?
③ Ukuhlukanisa inkinga: Kulesi sinyathelo, uma kudingeka, inkinga ihlukaniswa ibe yizinto ezincane, ezizimele. Yini enye engiyaziyo ngale nkinga? Ingabe zikhona ezinye izinkinga ezincane?
④ Ukuthola izimbangela eziyinhloko: Manje, ukugxila kukuthola izimbangela eziyinhloko zangempela zenkinga. Udinga ukulandelela emuva ukuze uqonde izimbangela eziyinhloko mathupha. Umbuzo: Kufanele ngiye kuphi? Yini okudingeka ngiyibheke? Ubani ongase abe nolwazi ngale nkinga?
⑤ Ukuqonda ukuthambekela kwenkinga: Ukuze uqonde ukuthambekela kwenkinga, buza: Ngubani? Yiphi? Isikhathi sini? Kangaki? Kangakanani? Ukubuza le mibuzo ngaphambi kokubuza ukuthi kungani kubalulekile.
Xhumana nathi:
yanjing@1vtruck.com +(86)13921093681
duanqianyun@1vtruck.com +(86)1306005831
liyan@1vtruck.com +(86)18200390258
Isikhathi sokuthunyelwe: Juni-08-2023
